CompTIA A+ Guide to Information Technology Technical Support, 11th Edition

Using a step-by-step, highly visual approach, Andrews/Dark Shelton/Pierce's bestselling COMPTIA A GUIDE TO IT TECHNICAL SUPPORT, 11th edition, teaches you how to work with users as well as install, maintain, troubleshoot and network computer hardware and software. Ensuring you are well prepared for 220-1101 and 220-1102 certification exams, each module covers core and advanced topics while emphasizing practical application of the most current technology, techniques and industry standards. You will study the latest hardware, security, Active Directory, operational procedures, basics of scripting, virtualization, cloud computing, mobile devices, Windows 10, mac OS and Linux. Digital lab manuals, live virtual machine labs, simulations, auto-graded quizzes and interactive activities provide additional preparation for the certification exam - and your role as an IT support technician or administrator. Comp TIA A+ Guide to Information Technology Technical Support 11th Edition is written by Jean Andrews; Joy Dark Shelton; Nicholas Pierce and published by Cengage Learning. ISBNs for Comp TIA A+ Guide to Information Technology Technical Support are 9798214340258, and the print ISBNs are 9780357674161, 0357674162. Additional ISBNs include 9780357674239, 9780357674444, 9780357674604.